IP Telephony

Customer profile
Your company is making a large number of fixed-line calls and needs optimization of its monthly bills for all types of calls, including domestic ones. When you move your office to a new location, you would like to retain your Orbitel telephone numbers as well as the internal short ones. You would like to receive detailed information about your outgoing calls in real time.

More about the service

Orbitel's IP Telephony service is an alternative to traditional telephone service. It guarantees high-quality of your incoming and outgoing business calls. You use your stationary telephone in the way you are used to, but much more efficiently.

The substential difference compared to the traditional telephone service is that IP Telephony relies on next generation IP networks. This gives the advantage of easier and more effective delivery of telephony with internet access and Virtual Private Networks only through one connection with you.

Orbitel’s IP Telephony service can be used independently or in combination with the service of your traditional telephone operator.

Benefits

Keep your investment in telephone equipment
Optimize an average of 40% on your telephone bills
Detailed usage reports available online at any time
Keep your Orbitel numbers even if you end up moving your office
Get additional numbers in towns, where you do not have office, but you do have customers. They will still be calling your main office
You can replace your current operator, whenever: we are giving you a choice, you pick the moment to use it
Free calling to all Orbitel numbers

Calculator of your savings

What do you need to start using the service?

Physical address, where we can implement the solution you need.

What our customers are saying?

Technical solution

Is quality of communications crucial to your business?

IP Telephony is a reliable service, which will allow you to use your telephone the way you are used to with the traditional fixed-line telephony.

By using Orbitel service you can take advantage of the newest achievements in contemporary IP communications:

Next generation platform for network management implemented by Orbitel
Direct connections to all of the Bulgarian and with more than 15 leading international telecoms
24х7 expert monitoring and maintenance of the network

All this together with more than 10 years of experience in the development of internet and voice business solutions, the service guarantees you a quality worthy of your business. At your disposal you also have 24-hour telephone support lines, which put you in contact with our qualified specialists.

More than 300 corporate customers with over 60 000 functioning Orbitel telephone numbers have confidence in IP Telephony.

Do you fully trust your operator?

We would like you to trust Orbitel. That's why, we are offering you honesty and transparency:

Clear tariffs
Detailed listings of your callings:
the ability to track what, when and how much you are paying: from which of your numbers a call is made, the call destination, the call duration, the cost of the call
available online at every moment
immediate updates: you hang-up and the call is added to your online usage statistics
Additional processing and analysis upon your request: if you wish to make calculations by destinations, departments or internal posts, you can simply donwload the statistics report in .xls format
Explicit commitment on our behalf to react promptyly in the event of possible problems

We put you in control to monitor your employees and ourselves - the first step towards mutual confidence and partnership.

Our Technical Helpdesk is available 24х7 at telephone 02/400 4707 and e-mail.